Refund Policy

Effective Date: [05/05/2025]

At Goso, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile app or website.


1. What We Collect

We collect only what’s necessary to deliver your orders smoothly:

  • Basic Info: Name, phone number, delivery address

  • Location: Real-time GPS (only during delivery)

  • Order Details: Items ordered, payment method, delivery history

  • Device Info: App usage, device type, IP address (for security & performance)


2. How We Use It

We use your information to:

  • Process and deliver your orders

  • Contact you about your order status or support issues

  • Improve our app and services

  • Send occasional promotions (only if you allow it)


3. Who We Share It With

We only share your data when necessary:

  • Couriers: To deliver your order

  • Restaurants or Stores: To prepare your order

  • Service Providers: Like payment processors or SMS providers

  • Legal Authorities: If required by law

We never sell your personal data to anyone.


4. Your Rights

You can:

  • Access or correct your info anytime

  • Delete your account and personal data

  • Opt out of promotional messages

To request changes, contact us at [email protected].


5. Security

We protect your data using secure servers, encryption, and access controls. Still, no system is 100% secure, so we encourage strong password practices.


6. Updates to This Policy

We may update this Privacy Policy as our services evolve. You’ll be notified of major changes through the app or email.


7. Contact Us

For any questions or requests:

Email: [email protected]
Phone: [+212610106263]
Website: www.goso.ma